TownDesk
Item 1 · New business

Draft minutes from your recording. Every motion linked to the moment it was said.

Drop in last month's meeting and read the draft in a few minutes. Click any motion to hear it, then approve it. TownDesk also answers residents 24/7, drafts records-request replies and finds grants.

Try it on your last meetingBook a 20-minute walkthrough

No sign-up to try. 90-day free pilot on every plan.

Draft minutes · sample meeting

Town Council, Regular Meeting

Draft for clerk review
Call to order. The Mayor called the meeting to order; a quorum was present. ▶ 0:12
Motion: approve the consent agenda. Moved by Council Member Reyes, seconded by Council Member Hall. Vote: 5-0. ▶ 14:03
Motion: award the street resurfacing contract. Moved by clerk to verify. Vote: 4-1. ▶ 41:18
Closed session under the state open-meetings law. Discussion is kept out of the public minutes. ▶ 1:02:40
In the app, each ▶ plays that moment of your recording. Anything the recording doesn't make clear is flagged for the clerk.

77% of clerks who use AI name accuracy as their top worry (eScribe, 2026 State of the Clerk's Office, 702 clerks). That's why every line in a TownDesk draft links back to the recording.

Your records stay yours. Recordings and drafts are never used to train AI, export anytime, and nothing is published until your staff approves it.

Item 2 · What it does

One staff member, four jobs.

Your clerk keeps the authority. TownDesk does the first draft of the work that piles up between meetings.

2.1

Meeting minutes

Recording in, draft minutes out: members present, every motion with mover, seconder and vote, each linked to the moment it happened. Closed-session discussion stays out automatically. Anything unclear is marked for the clerk.

2.2

24/7 resident front desk

Answers "when is trash pickup" and "how do I pay my water bill" on your website and phone line, using only your town's published information. Staff can take over any chat live.

2.3

Records requests

Acknowledgment letters, response drafts, a processing checklist and an open-request tracker with reminders, so nothing ages out.

2.4

Grant finder

Matches your projects to state and federal programs, drafts the need-and-impact narrative, and tracks reporting deadlines.

Item 3 · Getting started

Three steps, no IT project.

  1. Try it on a real meeting. Open the demo, drop in your last recording, and read the draft.
  2. Pick a plan. We load your town's website, roster, ordinances and prior minutes so drafts sound like yours.
  3. Go live. Add one line to your website for the front desk, forward your phone line if you want calls answered, and start sending recordings.
Item 4 · Plans

Pick the plan that fits your town.

Flat monthly price, all four jobs included, unlimited meetings and users. Priced to fit most small-purchase limits, so it rarely needs a formal bid.

Village

Under 2,500 residents
$297 /mo
  • Minutes, front desk, records, grants
  • Unlimited meetings, boards and users
  • Phone line add-on, $99/mo
  • Setup done for you
Start with Village

Town

2,500 to 10,000 residents
$497 /mo
  • Everything in Village
  • 24/7 phone line included
  • Setup and staff training
  • Same-day support
Start with Town

City

10,000 residents and up
$897 /mo
  • Everything in Town
  • Multiple boards, departments and phone lines
  • Priority support
Start with City

Every plan starts with a 90-day free pilot. Month to month after that; cancel anytime. Your records stay yours and export anytime.

Item 5 · The rules it follows

Built around public-meeting and records law.

North Carolina rules are built in today. For towns in other states, we load your state's open-meetings and public-records rules during setup.

  • Closed sessions follow G.S. 143-318.11: the discussion never appears in public minutes.
  • Records-request drafts follow the public records law, G.S. Chapter 132.
  • No vote count is recorded unless it was heard; unclear items are marked for the clerk.
  • Front-desk answers come only from your published information.
  • Nothing is published until your staff approves it.
  • Your data is never used to train AI models.