TOWNDESK

Your minutes, drafted from the recording.

For town clerks in towns under 10,000. 90 days free, then from $297 a month. Try it on your own recording

6:53
Film still from the 1974 Huntington Beach council meeting: the chamber seen from the audience, council at the dais
Film still, 7:10

Draft minutes

TownDesk's draft
    ▶ plays that moment. Yellow is left for you.

    Try your own meeting

    Drop in last month's recording. No account. Open the live demo

    The live demo with its sample meeting, 2026-10-15, sped up.

    A week at town hall

    MON 7:00 PM

    Council meets

    That night, the recording goes in.

    TUE 9:10 AM

    Draft is waiting

    Unclear lines flagged for you.

    WED 11:30 AM

    Records request

    Reply drafted, logged, reminder set.

    THU 2:14 AM

    Resident asks

    Answered from your town's own facts.

    FRI 3:00 PM

    Grant deadline

    Programs matched, narrative drafted.

    Screenshot of the staff console showing a resident conversation with the label You are live, assistant paused
    Step in any time: the assistant pauses and you answer.
    How it works
    • Upload an MP3, M4A, MP4 or WAV. TownDesk transcribes it, with speakers numbered until someone says a name.
    • It drafts minutes from the transcript. Each line with a ▶ time plays that moment of the recording.
    • Where the recording doesn't say who moved, seconded or how the vote went, it writes "clerk to verify" instead of guessing.
    • Closed-session discussion stays out. Nothing publishes on its own: you edit, then copy or download for Word.

    What $297 a month buys

    Matter 1. ROS Zone ▶ 6:55
    No motion, vote, or action is recorded in the transcript for this matter clerk to verify
    Minutes from your recording
    Screenshot of a TownDesk front desk answer: After the free 90-day pilot, pricing is month to month: $297 a month for towns under 2,500, plus $99 a month if you add the phone line; $497 a month for towns 2,500 to 10,000 with the phone line included; and $897 a month for larger places, which includes multiple boards, departments and phone lines. Either side can end with 7 days' notice.
    Front desk on your website, day or night (phone line +$99)
    Screenshot of a TownDesk records-request letter: Re: Public Records Request Acknowledgment. Dear Ms. Whitfield, thank you for submitting a public records request to [Your Town]. We have received your request and are pleased to assist you in accordance with the North Carolina Public Records Law, N.C.G.S. Chapter 132.
    Records requests: acknowledgment letter drafted, request logged, reminder set
    Screenshot of a TownDesk grants result: Program rankings, 1. PARTF, NC Parks and Recreation Trust Fund, purpose-built for community park upgrades and trails, with the town's $20,000 plus labor contribution toward the local match
    Grants: programs ranked for your project, narrative drafted
    90 days free, then month to month

    Screens from the TownDesk demo (its sample request and project), captured 2026-10-20.

    Minutes tools alone list at about $60 to $300 a month.

    Stacked binders of paperwork on a desk
    240 hours a year

    One N.C. clerk: 4 to 8 hours a meeting (Smart Cities Dive, 2026).

    Millville City Hall: a one-story brick building with a single door, grain elevators behind it
    Millville City Hall. Photo: Tom Fisk, Pexels.
    WHO SERVICES IT

    Bryan, Cleveland County, N.C.

    Setup, training and support come straight from Bryan, who replies within one business day: bryan@tryneverclosed.com

    PLAIN TERMS

    No surprise invoices

    • The pilot doesn't turn into a bill. You keep going only if you say so in writing.
    • Either side can end it with 7 days' notice, no reason needed.
    • Your records stay yours: export any time, deleted within 7 days if you ask, never sold.
    • Every output is a draft. Nothing publishes on its own.
    DEMO LINE · TEST CALL PENDING
    (980) 449-3206
    Ask what it costs, or for a person.